Support

Contact us

Last updated: August 9, 2026

Email sales@quartsmith.com
We answer within 1 business day, Monday to Friday.

Order support

Include your order number and we can look it up straight away. For a missing or late delivery, send the tracking number too.

Returns

Start a return by emailing us within 30 days of delivery. The full process is in our Return and Refund Policy.

Before you write about extraction

The single most common issue is cold oil. Run the engine about five minutes before you extract — warm oil climbs the tube quickly, cold oil barely moves. If it is still slow after that, email us and we will work through it with you.

Business details

Quartsmith
sales@quartsmith.com